Beyond the Surface: Why Standard eNPS Surveys Fall Short in Assessing Workplace Culture
In business, there’s a never-ending quest for metrics. The Employee Net Promoter Score (eNPS) has emerged as a popular knight in this quest, representing a beacon for understanding employee satisfaction and loyalty. Just one question, one answer, and voilà —… Read More »Beyond the Surface: Why Standard eNPS Surveys Fall Short in Assessing Workplace Culture